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Fwd: [VLab Forum] RE: Cultural Implications of Evolving the NWS to Provide

JS
John Schattel, modified 7 Years ago.

Cultural Implications of Evolving the NWS to Provide Improved IDSS

Youngling Posts: 559 Join Date: 11/21/11 Recent Posts

VLab Forum Members,

The April VLab Forum will occur on the 18th at 3 PM (Eastern Time) and feature a presentation by John Ten Hoeve titled "Cultural Implications of Evolving the National Weather Service to Provide Improved Impact-Based Decision Support Services." We hope you can attend this the 94rd VLab Forum. For more information on the talk, please see the details provided below.

If you want to participate in the forum remotely, please register for the webinar. Alternately, you can join us in SSMC-2, Room 10246.

Talk Abstract:

The National Weather Service (NWS) is currently undertaking an ambitious transformational change to evolve the organization. The goal of this effort is to provide more timely, consistent, and relevant Impact-Based Decision Support Services (IDSS), based on accurate forecasts, watches, and warnings, to its core partners for the protection of life and property. However, this organizational change will not be easy and success will depend on a variety of factors. One of the most critical factors is the health and culture of the organization.

Numerous studies have documented the importance of organizational health and culture to the ability to implement change. The NWS Office of Organizational Excellence (OOE) has conducted several surveys across NWS, including a Organizational Health Index survey in 2015 and 2017 and an Organizational Culture Index (OCI) survey in 2016.

These surveys have shown that NWS employees are extremely motivated by the NWS mission and enjoy the work that they do, have generally high job satisfaction, and customer orientation. Yet, the studies also show that employees feel that roles are not clear across the organization, accountability and recognition is poor, NWS is not keeping up with innovation, and that trust and employee empowerment can be improved. The presentation will explore what NWS is doing to address these organizational health and culture improvement areas at all levels of the organization, from the individual office to the organization as a whole.

In terms of specifically evolving the NWS, the cultural challenges are not dissimilar to other science-based organizations that are striving to becoming more service-oriented while retaining their scientific acumen: 1. A perceived weakening of core scientific competencies, 2. fear of having to learn new skillsets or change routines, 3. losing ownership over their work through shared work products and improved technology, and 4. lack of trust that the future will be better than the present, just to name a few. These perceptions must be tackled head-on to marshal support for change. In addition, the organization must capitalize on the motivation, interest, and high levels of education and customer orientation across the NWS workforce to assist in the change effort. In this presentation, we will also explore how the NWS should actively take into consideration organizational health and culture to improve the odds that NWS will succeed in its effort to evolve.

Agenda:

You can find the agenda for the Forum at the following link:

Talk Focus and R2O State:

  • Talk deals with a topic related to R2O/O2R
  • This is not an R2O project

Add to Your Calendar:

To add this VLab Forum meeting to your calendar, please click on the following button.

JS
John Schattel, modified 7 Years ago.

RE: Cultural Implications of Evolving the NWS to Provide Improved IDSS

Youngling Posts: 559 Join Date: 11/21/11 Recent Posts

This is a reminder that the April VLab Forum will occur on the 18th at 3 PM (Eastern Time) and feature a presentation by John Ten Hoeve titled "Cultural Implications of Evolving the National Weather Service to Provide Improved Impact-Based Decision Support Services." Be sure to put his talk on your calendar.

If you want to participate in the forum remotely, please register for the webinar. Alternately, you can join us in SSMC-2, Room 10246.

For more information see the meeting agenda.

 

JS
John Schattel, modified 7 Years ago.

RE: Cultural Implications of Evolving the NWS to Provide Improved IDSS

Youngling Posts: 559 Join Date: 11/21/11 Recent Posts

VLab Forum Members,

The April VLab Forum will occur today, April 18th, at 3 PM (Eastern Time) and feature a presentation by John Ten Hoeve titled "Cultural Implications of Evolving the National Weather Service to Provide Improved Impact-Based Decision Support Services." We hope you can attend this the 94rd VLab Forum. For more information on the talk, please see the details provided below.

If you want to participate in the forum remotely, please register for the webinar. Alternately, you can join us in SSMC-2, Room 10246.

Talk Abstract:

The National Weather Service (NWS) is currently undertaking an ambitious transformational change to evolve the organization. The goal of this effort is to provide more timely, consistent, and relevant Impact-Based Decision Support Services (IDSS), based on accurate forecasts, watches, and warnings, to its core partners for the protection of life and property. However, this organizational change will not be easy and success will depend on a variety of factors. One of the most critical factors is the health and culture of the organization.

Numerous studies have documented the importance of organizational health and culture to the ability to implement change. The NWS Office of Organizational Excellence (OOE) has conducted several surveys across NWS, including a Organizational Health Index survey in 2015 and 2017 and an Organizational Culture Index (OCI) survey in 2016.

These surveys have shown that NWS employees are extremely motivated by the NWS mission and enjoy the work that they do, have generally high job satisfaction, and customer orientation. Yet, the studies also show that employees feel that roles are not clear across the organization, accountability and recognition is poor, NWS is not keeping up with innovation, and that trust and employee empowerment can be improved. The presentation will explore what NWS is doing to address these organizational health and culture improvement areas at all levels of the organization, from the individual office to the organization as a whole.

In terms of specifically evolving the NWS, the cultural challenges are not dissimilar to other science-based organizations that are striving to becoming more service-oriented while retaining their scientific acumen: 1. A perceived weakening of core scientific competencies, 2. fear of having to learn new skillsets or change routines, 3. losing ownership over their work through shared work products and improved technology, and 4. lack of trust that the future will be better than the present, just to name a few. These perceptions must be tackled head-on to marshal support for change. In addition, the organization must capitalize on the motivation, interest, and high levels of education and customer orientation across the NWS workforce to assist in the change effort. In this presentation, we will also explore how the NWS should actively take into consideration organizational health and culture to improve the odds that NWS will succeed in its effort to evolve.

Agenda:

You can find the agenda for the Forum at the following link:

Talk Focus and R2O State:

  • Talk deals with a topic related to R2O/O2R
  • This is not an R2O project

Add to Your Calendar:

To add this VLab Forum meeting to your calendar, please click on the following button.

SS
Stephan Smith, modified 7 Years ago.

Fwd: [VLab Forum] RE: Cultural Implications of Evolving the NWS to Provide

Youngling Posts: 4 Join Date: 5/15/12 Recent Posts

---------- Forwarded message ----------
From: VLab Notifications <VLab.Notifications@noaa.gov>
Date: Wed, Apr 18, 2018 at 8:37 AM
Subject: [VLab Forum] RE: Cultural Implications of Evolving the NWS to Provide Improved IDSS
To: "VLab.Notifications@noaa.gov" <VLab.Notifications@noaa.gov>


VLab Forum Members,

The April VLab Forum will occur today, April 18th, at 3 PM (Eastern Time) and feature a presentation by John Ten Hoeve titled "Cultural Implications of Evolving the National Weather Service to Provide Improved Impact-Based Decision Support Services." We hope you can attend this the 94rd VLab Forum. For more information on the talk, please see the details provided below.

If you want to participate in the forum remotely, please register for the webinar. Alternately, you can join us in SSMC-2, Room 10246.

Talk Abstract:

The National Weather Service (NWS) is currently undertaking an ambitious transformational change to evolve the organization. The goal of this effort is to provide more timely, consistent, and relevant Impact-Based Decision Support Services (IDSS), based on accurate forecasts, watches, and warnings, to its core partners for the protection of life and property. However, this organizational change will not be easy and success will depend on a variety of factors. One of the most critical factors is the health and culture of the organization.

Numerous studies have documented the importance of organizational health and culture to the ability to implement change. The NWS Office of Organizational Excellence (OOE) has conducted several surveys across NWS, including a Organizational Health Index survey in 2015 and 2017 and an Organizational Culture Index (OCI) survey in 2016.

These surveys have shown that NWS employees are extremely motivated by the NWS mission and enjoy the work that they do, have generally high job satisfaction, and customer orientation. Yet, the studies also show that employees feel that roles are not clear across the organization, accountability and recognition is poor, NWS is not keeping up with innovation, and that trust and employee empowerment can be improved. The presentation will explore what NWS is doing to address these organizational health and culture improvement areas at all levels of the organization, from the individual office to the organization as a whole.

In terms of specifically evolving the NWS, the cultural challenges are not dissimilar to other science-based organizations that are striving to becoming more service-oriented while retaining their scientific acumen: 1. A perceived weakening of core scientific competencies, 2. fear of having to learn new skillsets or change routines, 3. losing ownership over their work through shared work products and improved technology, and 4. lack of trust that the future will be better than the present, just to name a few. These perceptions must be tackled head-on to marshal support for change. In addition, the organization must capitalize on the motivation, interest, and high levels of education and customer orientation across the NWS workforce to assist in the change effort. In this presentation, we will also explore how the NWS should actively take into consideration organizational health and culture to improve the odds that NWS will succeed in its effort to evolve.

Agenda:

You can find the agenda for the Forum at the following link:

Talk Focus and R2O State:

  • Talk deals with a topic related to R2O/O2R
  • This is not an R2O project

Add to Your Calendar:

To add this VLab Forum meeting to your calendar, please click on the following button.


--
Posted By: John Schattel
Posted to Community: VLab Forum
Read Entire Thread: https://vlab.noaa.gov/web/vlab-forum/discussions-forums-/-/message_boards/view_message/3773130



--
Dr. Stephan (Steve) Smith 

Director - NOAA VLab

Chief - Decision Support Branch
Meteorological Development Laboratory
Office of Science and Technology Integration
National Weather Service
O: 301-427-9495, C/M: 301-928-8431
LDS-424, Pack 4

JS
John Schattel, modified 7 Years ago.

RE: Fwd: [VLab Forum] RE: Cultural Implications of Evolving the NWS to Prov

Youngling Posts: 559 Join Date: 11/21/11 Recent Posts

VLab Forum Attendees,

The read-ahead slides for today's 3 PM (EDT) VLab Forum talk presented by John Ten Hoeve and titled "Cultural Implications of Evolving the National Weather Service to Provide Improved Impact-Based Decision Support Services" have been posted at the following URL:

VLab Forum Page.

JS
John Schattel, modified 7 Years ago.

RE: Fwd: [VLab Forum] RE: Cultural Implications of Evolving the NWS to Prov

Youngling Posts: 559 Join Date: 11/21/11 Recent Posts

VLab Forum Members,

For those of you who were unable to make today's VLab Forum, I have posted the recording of Dr. John Ten Hoeve's talk titled "Cultural Implications of Evolving the National Weather Service to Provide Improved Impact-Based Decision Support Services" to the following web page:

VLab Forum Recordings