We have a Core Partner contact that we'd like to add to IRIS using
the contact uploader. Their email has an apostrophe in the address
which causes an error and the uploader to fail. The email is a valid
address (we have sent emails through Gmail to this person before) but
appears to be a problem for the uploader. I attached the semi-colon
separated file used in the uploader, but I've generalized or altered
any PII. The email address is in the form of
d'andre.lastname@company.com. Is there some escape character or other
formatting that I can use to make it work? Any help would be appreciated!
Error during upload:
In data row 1: invalid email address (d'andre.lastname@company.com): please check it again, and, if you believe that this message is in error, report the email address to the IRIS Development Team so that they can analyze the cause of the problem.
Contacts before the given data row were saved; contacts after the given data row were ignored.